book: managing chaos
we are fearless creators
the industrial age went the wrong way at some point. What where they thinking ?
Do we know what we are doing or are we just making things ? #informationage #uxlx
— Sophie Muto (@Sofymaxi) June 4, 2015
Question 1:
can we produce digital goods the same way we produce hard goods?
supply chain management is an academic thing.
information in the right format in the right place at the right time.
Question 2:
who is responsible for the oucomes related to the information design and delivery (access, experience, security) ?
Margaret Hamilton … prevented an abort of the apollo 11 moon landing
Question 3:
What happens when it's both hard (industrial) and soft (information)?
who owns our data, especially when that data is in the cloud. we are not considering the broader issues. for example we shouldn't have settled for a transportation mode that burns fossil fuel.
we are architectering an age that we will have to live with for years to come.
Answer 1:
Can we create and distribute information products the same way we create and distribute hard goods?
NO
because information flows… in a way that hard goods do not.
Answer 2:
Who is responsible for the outcomes?
We are
Answer 3:
What happens when it's both hard (industrial) and soft (information)?
Anything
We have to do our best work
