• https://twitter.com/cydharrell

We are not used to thinking about UX / Design with a government institution.

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When does the government assist people and how can we make that experience better? There is a lot about the concept of assistance and what it should be. And the term government is also broader. Institutions like a library, schools, hospitals are also part of the government.

Field guides to ensure voter intent

A set of guides and tools that can be used to build a website, and indirectly It helps voters gather information to decide their vote.

Home loan disclosures

Redesigning the form was a first step towards the legislation and to help that process be clearer to the person taking the loan.

Public servants are designers

—Dana Chsinell, civic design camp NYC

Design Principles

  • Respect people’s time, dignity and abilities
  • Government and citizens are on the same side - design for unity

There aren’t enough of us

How can you share your practice with the institutions that are important to you?

Select one of the pages in this story UXLx - User Experience Lisbon 2018

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