• https://twitter.com/rmbanfield
  • https://www.freshtilledsoil.com/

Fight Club

Kids are born with the ability to just get up and keep going, we lose that when we grow up. They don’t stop trying, and that’s the best way to lear. We learn through failure.

the first rule of failure is to talk about failure

When we talk about it, people show empathy and support


  • “it was the worst thing to happen to me”
  • “I’m a terrible human being”
  • “Nobody knows how hard I work!”


  • “What will he do next?”

Your identity is not the design you do, the UX you crafted. The identity is what we do next.


Take responsibility for your decisions

Talking about screwing up doesn’t make you a screw up.

Sometimes we suck.


Comes from a set of factors:

  • privilege
  • genetics
  • timing
  • parents
  • friends
  • education
  • luck

You’re not special. Get back to work.

We should all work harder.

Success makes you selfish, and the goal in life is making others successful.

Failure is yours, success is your teams.

— Tess Cooper

Privilege and luck have more to do with success than how smart you are

Scary Things

We give up when things don’t go as planned.

Suggestion from Richard:

“We should understand that bad things happen, and that’s ok. If we know that, we are prepared for that. Plan for things that can go wrong, not just for when things go right. Don’t be ridiculously optimistic.”

Most people lost in the wild, they die of shame.

—Charles Morse (Anthony Hopkins)

To deal with reality you must first recognise it as such.

— Laurence Gonzales

We bulshit ourselves to believe we don’t need others.


Embarrassment is more likely to kill you than anything else

What to pack for space

As soon as you start talking about a new idea, you start polarising people. When this happens, you lose momentum because you consider their opinion more important.

A genius is a crazy person who turned out to be right

— Tim Minchin

Be a little bit nuts and go beyond what other people think about you. Go to the science. Find arguments to back you up.


As designers we put a lot of identity and self into the work and don’t deal well with adverse opinions. Because it feels they are putting down our identity.

Life is essentially an endless series of problems. The solution to one problem is merely the creation of another.

— Mark Manson

You don’t have to solve all the problems, you just need to find the ones that are meaningful for you.

I love you - or - the fiery ball of death

You should have a fake funeral for your ideas. And if they are meaningful you should keep working for them.

Failure is actually a strategy.

It turns out you have to give up control to other people.

Failure isn’t so bad when there’s someone there to catch you.


Select one of the pages in this story UXLx - User Experience Lisbon 2018

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Dan Brown
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Cyd Harrell
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Kim Goodwin
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Jess McMullin
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Jaime Levy
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https://twitter.com/JaimeRLevy http://userexperiencestrategy.com/ “Working on my first discovery phase, with contact with the stakeholders, there was …

Boon Sheridan
Web Augmented Reality – Wait, What? (Or, Pokémon Gone)

https://twitter.com/boonerang http://www.boonsheridan.com/ There is a lot of disclaimers in talks about augmented reality. Things change fast. …

A Disturbing Tale of Personal Growth in Four Parts by Richard Banfield
Web Confusion, Stupidity and Shame

https://twitter.com/rmbanfield https://www.freshtilledsoil.com/ Nice talk by @RMBanfield at #uxlx about "growth minset". Failure doesn't make …


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