Communication
A Customer Support primer
First, a disclaimer. What follows is not research, academic or otherwise. It is a quick list and ideas I picked up from my work with Fujitsu Services, the …
Bruno Amaral
Posted on 30 November, 2014
Web
Bring back my Web !
I remember a web before Facebook and before Twitter. It was a place built so that people could talk among themselves, share and collaborate to build things …
Bruno Amaral
Posted on 3 October, 2014