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Communication

A Customer Support primer

First, a disclaimer. What follows is not research, academic or otherwise. It is a quick list and ideas I picked up from my work with Fujitsu Services, the … Read more

Bruno Amaral Bruno Amaral

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Web

Bring back my Web !

I remember a web before Facebook and before Twitter. It was a place built so that people could talk among themselves, share and collaborate to build things … Read more

Bruno Amaral Bruno Amaral

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