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![](https://brunoamaral.eu/post/a-customer-support-primer/12544827224_7012627940_b-700x393_hu94479a3cd6614515266ad31c18c5874b_66840_140x140_fill_q75_lanczos_smart1.jpg)
A Customer Support primer
First, a disclaimer. What follows is not research, academic or otherwise. It is a quick list and ideas I picked up from my work with Fujitsu …
30 November 2014
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