Ana Neves
Partner of Knowman; Author and host of KMOL; Organiser of Social Now
Bookmarks for Ana Neves
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Ana Neves
Bookmarks for Ana Neves
Week 32
Information is ammunition, data is the new gold. This is true since the time of Sun Tzu, and we still haven’t figured it out. A lot of …
A Customer Support primer
First, a disclaimer. What follows is not research, academic or otherwise. It is a quick list and ideas I picked up from my work with Fujitsu …
Bring back my Web !
I remember a web before Facebook and before Twitter. It was a place built so that people could talk among themselves, share and collaborate …
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